BEWARE!! This is a complete rip off. They automatically renew and charge your credit card without even sending g a reminder email. Do not be taken in by them.
Word of advise: take out cash from you account and burn that money or give it to some poor person or go smoke, rather than spend money it on the website.
Complete waste of money and time
Complete waste of money and time. They seem to ignore your preferences, particularly re distance. I was also concerned about their screening process, as I had some approaches from individuals who appeared to be possible fraudsters. Watch their automatic renewal process- you get no reminder until after they have charged you, which appears to be sharp practice. As for site – that appears to be a complete misdescription. I feel ripped off
Do not subscribe
Subscription policy is intentionally misleading – they will take £209 every 6 months in advance without informing you or giving you the opportunity to cancel. Do not believe the Ts and Cs which state that there is a 14 day cooling off period – they claim that this is the initial purchase only. Do not subscribe or cancel IMMEDIATELY you subscribe for the fist time
It’s a rubbish site
Just found this company is taking another 3 months subscription fee although I’ve cancelled.. it’s a rubbish site please don’t use ive now got headaches of trying to get my money back
I have had over £209 taken out of my account and I have not authorised this. My membership says 6mths to. 21.12.21. I cannot afford this, I cannot get hold of anyone to talk to. My friend overseas was catfished by someone on this site and he still operates even though this site is aware of him. I will be taking this further. Not happy.
Stay well away them.
Let this be a warning to others. This site will not remind you when the renewal is coming up and will continue to charge you card the full fee! Trying to navigate the site to cancel your subscription or stop the auto renewal is almost impossible (broken pages everywhere) and finding the customer care contact form is pointless as they don’t even read your email and just send cloned responses. Even after informing them you wish to cancel they still take your money, the only way to stop them is to cancel your card and even if you do this they send you emails stating OUTSTANDING payment is due. Their website seems to be designed to make it impossible for people to get out of once they’re in. Stay well away them.
My matches on this site were ridiculously inappopriate, they totally ignored my search criteria. Lots of profiles were outdated ( they never write you back), and I can see why – they make it confusing to cancel, so people choose not to get involved in this challenge and they don’t delete their profiles.
Absolutely terrible……firstly I had no idea the 6 months fees would be taken up front instead of monthly……then to find no matter what search priorities I enter I still receive daily ‘matches’ that have no bearing on my chosen search criteria 😏. Do not join I really wish I had seen these other reviews before
Don't bother wasting your money
Don’t bother wasting your money on this site, you are better off looking for potential matches on popular sites. I made the mistake of trying something different due to my age but that was a big mistake and a waste of over $100. There are very, very few singles. I have a graduate degree and asked for individuals with a similar education but that didn’t happen and still doesn’t. I am trying to be careful here and not be condescending to other people and their background. It’s not what I am looking for and am not happy with wasting money on a site that definitely has false advertising.
I've been trying to cancel my account
I’ve been trying to cancel my account and it won’t take my password, trying to reset it and it tells me it’s incorrect. The call center is supposedly temporaily closed down. I have a new debit card and credit card number so I’m sure. They won’t be will be able to charge my account.
Service is ten times worse
This company is nothing more than a common criminal taking your money. The site/app quality is $#*! and the service is ten times worse – if you can manage to get a hold of anyone.